Terms of Service & Privacy Policy

✨ Who We Are

Yumiere ("we", "us", or "our") operates the website yumiere.com (the "Site"). When we say "you", we mean anyone who visits our site, makes a purchase, or communicates with us on this luminous journey.

🔄 Updates to This Policy

Like the phases of the moon, this policy may evolve. When we make changes, we'll update the "Last updated" date at the top of this page and notify you of any significant changes.

📦 What Personal Information We Collect

Depending on how you engage with our site, we may collect:

We collect this information to process your orders, deliver your healing crystals, and create a meaningful experience for you.

🍪 About Cookies

Cookies are small data files that help our site remember you and work smoothly. If you accept cookies, we collect:

• Your IP address and browser type
• Pages you visit and interactions you make
• Device details and shopping behavior

These help us improve your experience, remember your cart, and show you crystals that align with your energy. You can manage cookie preferences in your browser settings, though some features may not work properly if disabled.

🔐 How We Use Your Information

We use your information to:

• Process orders and deliver your crystal jewelry
• Respond to your questions and support requests
• Send updates about your order's journey
• Share special offerings and crystal wisdom (you can opt out anytime)
• Protect against fraud and maintain security
• Enhance our site and services

🤝 Who We Share Information With

We may share your information with trusted partners:

• Shopify: Powers our online store
• Payment processors: Stripe, PayPal, and other secure payment services
• Shipping providers: To deliver your crystals safely
• Legal authorities: When required by law

We do not sell your personal data. Your information is precious to us, like the crystals we craft.

🧒 Children's Privacy

Our services are intended for adults. If you're a parent and believe your child has shared information with us, please contact us immediately, and we'll remove it.

🌍 International Customers

We may store and process your information in countries outside of where you live. For our European customers, we follow GDPR and other applicable data protection laws when transferring your information.

🌟 Welcome to Our Community

These terms govern your use of Yumiere and our services. By accessing our site or making a purchase, you agree to these terms and join our healing community.

💎 Our Products

Our crystal jewelry is crafted with intention and care. While we believe in the healing properties of crystals, we want to be clear:

• Our products are not medical devices and should not replace professional medical care
• Healing experiences may vary from person to person
• We source our crystals ethically and describe them accurately

🛒 Orders and Payments

• All orders are subject to availability and confirmation
• Prices are listed in GBP and may change without notice
• Payment is required at the time of purchase
• We reserve the right to refuse or cancel orders

🚚 Shipping and Returns

We want you to love your Yumiere pieces. Please review our shipping and return policy for details about delivery times, return windows, and care instructions.

⚖️ Important Safety and Liability Information

Yumiere crystal jewelry is designed for wearing and meditation purposes. Please use our products responsibly:

• Keep away from small children: Crystal beads may pose a choking hazard
• Not for consumption: Our crystals are not meant to be ingested
• Proper care: Handle with care to prevent breakage
• Skin sensitivity: Discontinue use if you experience any skin irritation

Yumiere is not liable for any indirect, incidental, or consequential damages arising from misuse of our products or services. This includes but is not limited to injury from swallowing crystal beads, skin reactions, or any other improper use. Your use of our site and products is at your own risk, and you assume full responsibility for safe and appropriate use.